Terms & Conditions

Last Updated: 1st December 2024
1

Acceptance of Terms & Agreement

By accessing or using our Ms Robin Hood demo service, you expressly agree to be bound by these Terms and Conditions. These terms constitute a legally binding agreement between you and our service.

If you do not agree with any part of these terms, you must not use our services. Your continued use of the site constitutes acceptance of any updates to these terms.

Important: These terms apply to all users accessing our demo gaming services within the United Kingdom and internationally where legally permitted.
2

Eligibility & Age Verification

You must be at least 18 years of age to access our gaming services. By using this site, you warrant that:

  • You are at least 18 years old
  • You are legally capable of entering into binding agreements
  • You are not excluded from gambling under UK law
  • You have not self-excluded from gambling services
  • Access to gambling services is legal in your jurisdiction

We reserve the right to request age verification documents at any time. Failure to provide adequate verification may result in account suspension.

3

User Accounts & Registration

For our demo service, account registration may not be required. However, when creating any account:

  • Provide accurate, current, and complete information
  • Maintain the security of your login credentials
  • You are responsible for all activities under your account
  • One account per person is permitted
  • Notify us immediately of any unauthorised use

We reserve the right to suspend or terminate accounts that violate these terms or are used fraudulently.

4

Services Description & Availability

Our service provides access to Ms Robin Hood slot game demonstrations powered by NetEnt. This includes:

  • Free-to-play demo versions of slot games
  • Game information and statistics
  • Educational content about game mechanics
  • Links to licensed gambling operators (where applicable)

Services are provided "as is" and may be temporarily unavailable due to maintenance, updates, or technical issues. We do not guarantee uninterrupted access to our services.

5

Gaming Rules & Fair Play

When using our demo services, the following gaming rules apply:

  • Demo games use virtual credits with no real monetary value
  • Game outcomes are determined by certified random number generators
  • No real money can be won or lost in demo mode
  • Game statistics (RTP, volatility) are provided for educational purposes
  • Manipulation or exploitation of game software is prohibited
Demo Mode: All games operate in demonstration mode using virtual credits. No real money transactions occur on this platform.
6

Bonuses & Promotional Terms

As a demo service, we do not offer real money bonuses. However, regarding promotional content:

  • Promotional information is for educational purposes only
  • Bonus terms displayed relate to licensed operator offerings
  • We are not responsible for third-party bonus terms
  • Always verify bonus conditions with licensed operators

Any promotional codes or offers must be redeemed directly with licensed gambling operators, subject to their terms and conditions.

7

Prohibited Activities & Restrictions

The following activities are strictly prohibited when using our services:

  • Attempting to reverse-engineer or hack game software
  • Using automated scripts or bots
  • Accessing services from restricted jurisdictions
  • Providing false personal information
  • Using the service for any illegal purposes
  • Attempting to gain unauthorised access to our systems
  • Sharing accounts or login credentials

Violation of these restrictions may result in immediate termination of access and potential legal action.

8

Responsible Gambling Obligations

We are committed to promoting responsible gambling practices:

  • Gambling should be entertaining, not a way to make money
  • Never gamble more than you can afford to lose
  • Seek help if gambling becomes problematic
  • We provide links to gambling support organisations
  • Self-exclusion tools are available through licensed operators
Support Resources: If you need help with gambling problems, contact GamCare (0808 8020 133) or visit www.gamcare.org.uk for confidential support.
9

Intellectual Property Rights

All content on this website is protected by intellectual property laws:

  • Game software is owned by NetEnt and licensed for demonstration
  • Website design and content are our proprietary materials
  • Trademarks and logos remain property of their respective owners
  • You may not reproduce, distribute, or modify our content without permission
  • Fair use provisions apply for educational and review purposes

Unauthorised use of protected materials may result in legal action and compensation claims.

10

Limitation of Liability

Our liability is limited as follows:

  • Services are provided "as is" without warranties
  • We are not liable for technical interruptions or data loss
  • No responsibility for third-party operator actions
  • Maximum liability limited to £100 where legally permissible
  • We exclude liability for consequential or indirect damages

These limitations apply to the fullest extent permitted by UK law. Your statutory rights as a consumer remain unaffected.

11

Dispute Resolution Procedures

In the event of any dispute:

  • Contact us first to attempt informal resolution
  • We will respond to complaints within 48 hours
  • Formal complaints must be submitted in writing
  • Mediation services may be utilised where appropriate
  • UK courts have exclusive jurisdiction for legal proceedings

We are committed to resolving disputes fairly and promptly through direct communication whenever possible.

12

Account Termination

We reserve the right to terminate access to our services:

  • Immediately for serious violations of these terms
  • With notice for minor breaches that remain uncorrected
  • At our discretion for business reasons
  • Upon request for account closure

Upon termination, your right to access our services ceases immediately. Provisions regarding liability and intellectual property survive termination.

13

Governing Law & Jurisdiction

These Terms and Conditions are governed by:

  • English law and the laws of England and Wales
  • UK Consumer Rights Act 2015
  • UK Gambling Act 2005 (where applicable)
  • General Data Protection Regulation (UK GDPR)

Any legal proceedings must be brought in the courts of England and Wales, which shall have exclusive jurisdiction over all disputes.

14

Amendments & Updates Policy

We may update these terms from time to time:

  • Changes will be posted on this page with updated effective dates
  • Material changes will be highlighted prominently
  • Continued use constitutes acceptance of updated terms
  • Previous versions remain available upon request

We recommend reviewing these terms periodically to stay informed of any changes that may affect your use of our services.

Legal Contact Information

For legal matters and terms-related enquiries:

Email: [email protected]

Response time: Within 48 hours for all legal enquiries

Address: Legal Department, Ms Robin Hood Demo Services

For general support: Please use our standard contact channels available on the Contact page.

Effective Date: These Terms and Conditions came into effect on 1st December 2024 and apply to all users of our Ms Robin Hood demo gaming services.

Version: 1.0 | Next Review: June 2025